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Privacy Notice

This notice explains what personal data Noventraxis Global Limited collects through noventraxis.com, why we collect it, who processes it and what rights you have.

Last updated 3 August 2026. Version 1.0.

1. Who we are

Noventraxis Global Limited (諾維創環球有限公司), a company incorporated in the Hong Kong Special Administrative Region, is the data controller for personal data described in this notice. You can reach us at sales@noventraxis.com.

2. What we collect

We only collect what you choose to send us. From the enquiry form that means:

  • your name and the company you represent;
  • your work email address and, optionally, your country or region;
  • the interest category and timeline you select;
  • the requirement text you write, including anything you choose to put in it.

We also receive, from our hosting and form providers, the technical data any web request produces — IP address, browser user agent, date and time. We do not combine this with the form data to build a profile.

3. What we do not do

  • No cookies. This site sets no cookies and uses no local storage.
  • No analytics or tracking. There is no analytics script, no advertising pixel and no third-party font, script or embed on any page.
  • No sale of data. We do not sell, rent or trade personal data, and we do not use it for advertising.
  • No automated decision-making. Enquiries are read by people.

4. Why we use it, and on what basis

  • Responding to your enquirySteps taken at your request prior to a contract, and our legitimate interest in conducting B2B correspondence
  • Quoting, order handling and deliveryPerformance of a contract, once one exists
  • Trade compliance screeningCompliance with legal obligations, including export control and sanctions screening
  • Keeping records of transactionsCompliance with accounting and tax obligations

Where the legal basis is legitimate interest, you may object at any time and we will stop unless we have an overriding reason to continue.

5. Who processes it

We keep the number of processors deliberately small:

  • Formspree, Inc. (United States)Receives and forwards enquiry-form submissions
  • Our static hosting providerServes the pages and produces standard server logs
  • Our email providerStores the correspondence that follows

Beyond that, we may disclose personal data to a manufacturer, freight forwarder, customs broker or insurer where that is necessary to quote or fulfil your specific order, and to professional advisers, auditors or authorities where the law requires it.

6. International transfers

We are based in Hong Kong and our form processor is in the United States, so data you send us will be transferred outside your own jurisdiction, and may be handled in any market where we operate in order to fulfil an order. Where transfers are made from the EEA or the United Kingdom, we rely on the Standard Contractual Clauses or the UK International Data Transfer Addendum as applicable, together with the safeguards in our processors' terms.

7. How long we keep it

  • Enquiries that do not lead to business24 months from the last contact, then deleted
  • Customer and transaction records7 years, to meet Hong Kong accounting and tax requirements
  • Trade compliance screening recordsRetained for the period required by the applicable export control regime
  • Server logsAs retained by our hosting provider, typically weeks rather than months

8. Your rights

Depending on where you are, you have some or all of the following rights: to ask what personal data we hold about you and get a copy; to have inaccurate data corrected; to have data erased; to restrict or object to processing; to receive your data in a portable form; and to withdraw consent where processing rests on consent. Under the Hong Kong Personal Data (Privacy) Ordinance you have the rights of access and correction. Under the GDPR and UK GDPR you have the full set listed above.

Write to sales@noventraxis.com and we will respond within one month. We do not charge for a first request. If you are not satisfied with our response you may complain to your supervisory authority — in Hong Kong, the Office of the Privacy Commissioner for Personal Data; in the EEA or the UK, your national data protection authority.

9. Security

The site is served over HTTPS with a content security policy that blocks third-party scripts. Enquiries are transmitted over TLS. Access to correspondence is limited to the staff who need it. No transmission over the internet can be guaranteed to be completely secure, so please do not send confidential technical documents or personal identity documents through the form — ask us for a secure channel instead.

10. Children

This is a business-to-business site. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us data, tell us and we will delete it.

11. Changes

If we change this notice we will update the date above and, where the change is significant, say so on the home page.